Gladly

Gladly is an AI-powered customer service platform used by brands like Ralph Lauren, Crate & Barrel, and V Shred. Contracted from March 2025 through February 2026, I embedded with their internal teams across marketing, content, product, and events — coordinating through Asana and Slack, designing entirely in Figma.

Work spanned gated content guides, blog and LinkedIn graphics, Meta and display ad campaigns, LinkedIn carousels, sales enablement, event promotions, and organic social. High volume, fast turnaround, no corners cut.


Contracted from 3.25-2.26

Ads

Stories

Blog Assets

Events